1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and supply information to website owners.
This Cookie Policy explains how AgrSync Ltd (“AgrSync”, “we”, “us”) uses cookies and similar tracking technologies when you visit our website at agrsync.com or use our farm management platform (the “Services”). This policy should be read alongside our Privacy Policy.
2. Types of Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the operation of our website and Services. They enable core functionality such as security, network management, account authentication, and accessibility. You cannot opt out of these cookies as the Services would not function without them.
| Cookie Name | Purpose | Duration |
|---|---|---|
| agrsync_session | Maintains your authenticated session | Session |
| agrsync_csrf | Prevents cross-site request forgery attacks | Session |
| agrsync_cookie_consent | Stores your cookie consent preferences | 12 months |
| agrsync_refresh | Manages secure token refresh for authentication | 30 days |
2.2 Functional Cookies
These cookies enable enhanced functionality and personalisation, such as remembering your preferences (language, region, display settings), pre-filling form fields, and restoring your last-viewed dashboard layout. If you disable these cookies, some features may not function optimally.
| Cookie Name | Purpose | Duration |
|---|---|---|
| agrsync_prefs | Stores your display and dashboard preferences | 12 months |
| agrsync_region | Remembers your selected UK region for localised data | 12 months |
| agrsync_recent_fields | Stores recently accessed fields for quick navigation | 30 days |
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our website and platform by collecting and reporting information. All analytics data is aggregated and anonymised — we cannot identify individual users from this data. We use this information to improve our Services and user experience.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga, _ga_* | Google Analytics | Distinguishes unique users, tracks page views and events | 2 years |
| _gid | Google Analytics | Identifies users for 24-hour tracking period | 24 hours |
| _hjSessionUser_* | Hotjar | Ensures data from subsequent visits is attributed to same user | 12 months |
| _hjSession_* | Hotjar | Holds current session data | 30 minutes |
IP anonymisation: We have configured Google Analytics to anonymise IP addresses before storage, in compliance with UK GDPR requirements. Hotjar is configured to suppress personal data from session recordings.
2.4 Marketing Cookies
These cookies are used to track visitors across websites and display advertisements that are relevant and engaging. We only use marketing cookies with your explicit consent.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta (Facebook) | Tracks visits across websites for ad targeting | 3 months |
| li_sugr | Used for LinkedIn ad attribution and insights | 3 months |
3. Managing Your Cookie Preferences
When you first visit our website, you will see a cookie consent banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by:
- Clicking the “Cookie Settings” link in the footer of any page on our website.
- Adjusting your browser settings to block or delete cookies (see Section 4 below).
- Contacting us at privacy@agrsync.co.uk to request changes to your cookie preferences.
Please note that blocking strictly necessary cookies will prevent the website from functioning correctly. Blocking analytics or functional cookies may degrade your experience.
4. Browser Cookie Settings
Most web browsers allow you to control cookies through their settings. Below are links to cookie management instructions for popular browsers:
- Google Chrome: Settings → Privacy and Security → Cookies and Other Site Data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Apple Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and Site Permissions → Cookies and Site Data
You can also use opt-out tools provided by third-party services:
- Google Analytics Opt-out Browser Add-on
- Your Online Choices (EU/UK) — manages advertising cookies from multiple providers.
5. Similar Technologies
In addition to cookies, we may use the following technologies:
- Web beacons (tracking pixels): Small transparent images embedded in emails or web pages that help us track whether an email has been opened or a page has been visited.
- Local storage: Similar to cookies but with larger storage capacity, used to store application preferences and cached data for offline functionality.
- Session storage: Temporary data stored for the duration of a browser session, used for maintaining state during your current visit.
6. Third-Party Cookies
Some cookies on our website are set by third-party services. We do not control these cookies and recommend reviewing the relevant third party's privacy and cookie policies:
7. Legal Basis
Under UK GDPR and the Privacy and Electronic Communications Regulations 2003 (PECR):
- Strictly necessary cookies do not require consent as they are essential for the operation of the service (Regulation 6(4) PECR).
- All other cookies require your informed consent before they are set. We collect this consent through our cookie banner and manage it through our consent management platform.
8. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. We encourage you to review this policy periodically. The “last updated” date at the top indicates when this policy was last revised.
9. Contact Us
If you have questions about our use of cookies, please contact:
- Email: privacy@agrsync.co.uk
- Post: AgrSync Ltd, 12 Bootham Row, York, YO30 7BZ, United Kingdom